Many eloquent attempts have been made to clearly define the term knowledge management. Taken on an intuitive level, there are some very basic elements to knowledge management that every organization needs to care about – whether they call it knowledge management or not.
Staff requires information to effectively carry out their job functions. Management needs information good decision making. The organization becomes stronger when knowledge is shared rather than confined to individuals. These basic tenants drive the services we provide in our Knowledge Management practice.
With the use of best practice processes and supporting technology, greater efficiencies are realized using the collective knowledge of the organization.
Consulting and Strategy Development
- Knowledge Assessment and Strategy
Evaluation of the current state and channels for knowledge assets; mapping of an integrated knowledge strategy
- Knowledge Technology Assessment
An in-depth accounting of current technology assets and how they meet the demands of the knowledge management strategy
- Enhancement of Existing Systems
Prior to rushing to new technologies, a thorough review of the existing platform may reveal an opportunity to enhance legacy systems in order to meet emerging requirements
- Selection and Deployment of New Technology
- Process Reengineering
- Training and Support