Content Management & Search
Content Management
Organizations generate an ever increasing amount of content. In many cases, this content – from internal manuals, documents and customer data to marketing and product support information – represents the most valuable asset within the organization. In order to fully realize the value of this asset, this content must remain secure and easy to find no matter how many acquisitions, consolidations, or technology upgrades and transitions the organization might experience.
Knowlysis offers a full suite of services around all of the elements to a content management initiative:
- Content Management System Strategy
As with any technology based solution, the first step is to evaluate the current state, user needs, and organizational objectives to inform the technology selection process, to develop a CMS plan that considers current needs and anticipates future requirements. - Product Evaluation and Selection
With a great depth of domain expertise in CMS, Knowlysis can significantly reduce the level of effort in the selection process – while better ensuring a proper match between requirements and budget. - CMS Implementation
With the CMS strategy in place and the technology platform in hand, the implementation step requires careful planning and staging to ensure success. Knowlysis can provide consulting services to guide your team through this process or provide the resources necessary to drive the entire implementation.
Search
The technology most readily associated with information access is the search engine. Over time, search has reached into web and database content, as well as other data stores for information in legacy systems
The increasing complexity of the demands for search in the context of information access requires a more thorough analysis of the information set, associated proprietary applications, business processes and how this relates to user requirements.
Search engines implemented out of the box without regard to these considerations rarely provide the best results. Knowlysis has a great depth of experience in sorting out this complexity for our customers. We recognize that at the heart of any search driven information access project is the goal of increasing the value of the content tucked away in enterprise repositories.
